The questions we get asked most

It's a booking page for small service businesses. You share one link, your clients pick a time on it, and SendLynx sends the confirmation and the reminders and takes the deposit if you've asked for one. You stop going back and forth over text about what time works.

If what you really need is a marketplace that advertises you to strangers, we're not that. SendLynx is for a business that already has clients coming in, from Instagram, referrals or walk-ins, and wants the booking, reminders and deposits handled. There's no marketplace in between, so your clients stay yours.

It takes a few minutes. You sign up, name the business, add a service or two with prices and hours, and your booking page is live at your Lynx Link.

On Pro and Studio, yes. Clients who have opted in get the confirmation and the reminders by text as well as email. On Starter they go by email, 24 hours before the appointment and again 2 hours before.

If you've put a deposit on a service, the client pays it by card when they book, through Stripe, and the slot isn't theirs until it clears. When they cancel properly, it goes back to them on its own. If they just don't turn up, you keep it.

LutzTalk is the parent company that makes SendLynx, and our Stripe platform is registered under that name. So when you connect your bank, Stripe's page says "LutzTalk partners with Stripe." That's us, same team. Your Stripe account is still your own and your payouts go straight to your bank.

Yes. Every confirmation has a 'Manage your booking' link, and from it they can cancel or move the appointment without calling you. You can do the same from your dashboard. Whoever makes the change, everyone involved gets an email about it.

Yes. The confirmation email comes with a calendar invite (an .ics file), so the appointment drops onto their Google, Apple or Outlook calendar when they open it.

No. Your Lynx Link is a complete booking page on its own. People put it in their Instagram bio, text it to clients and add it to their Google Business profile. If you already have a website, you can link to it from there too.

Yes. Starter is one provider, Pro covers up to five and Studio has no limit. Each person gets their own services and weekly hours, and clients choose who they want when they book.

It's a flat monthly price. Starter is $29, Pro is $79 and Studio is $149. We don't take a percentage of your bookings. Stripe's ordinary card fee, about 2.9% plus 30 cents, applies to every card payment you take, deposits and invoices included, the same as it would anywhere else you took a card. We add nothing on top of that.

An independent monitor checks the site around the clock from outside our own systems and publishes what it sees at status.sendlynx.com, and we can't edit that history. Your data is backed up every night, encrypted. Card payments run through your own Stripe account, so your money isn't sitting with us. We don't publish an uptime percentage, because we'd rather show you the monitor.

Yes. You cancel from your billing page whenever you like, and there's no contract to get out of.